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My 2021, property predictions

My 2021, property predictions

It is hard to believe that when I was predicting the property market for 2020 a year ago, we had just left the turbulent year of 2019 which latterly had been taken over with Brexit and the General Election.
I was looking forward to 2020 and expecting a buoyant property market, and it certainly started that way until Covid-19 forced us to close our doors and adopt new ways of working whilst people in the main turned their homes into their office too.
So what do I predict will happen to the property market during 2021 – when life will hopefully re-gain some sense of normality once the Covid-19 vaccine is rolled out at pace.

Why are customer reviews so important (especially during Covid-19 lockdown)?

Why are customer reviews so important (especially during Covid-19 lockdown)?

The internet has brought all things to our fingertips from buying groceries, booking tickets and holidays.
During this time of lockdown, people will be shopping online for many of their products as well as researching future products to buy once the lockdown restriction eases. Houses, cars and holidays are likely to be on this list.
The internet though has also evolved as a place to read customer reviews, this can help people to determine the services and products they want to buy from people who have already experienced using that company, especially useful during lockdown when people are not as easily able to ‘physically see’ and buy products from shops.
With more than 90% of all customers using online reviews as part of their research at a local and national level, this shows that merely informing a potential customer of the availability of a product or service is no longer enough – consumers want to hear about first hand Customer experiences.

The Customer is at the heart of all we do

The Customer is at the heart of all we do

I recently watched an Interview on Sky TV with Dame Sharon White the CEO of John Lewis which I found fascinating and very re-assuring in terms of the Customer Experience.
I wrote down some of her words which are those we totally believe in at David Phillip Estate Agents:-
– Be the “leanest, simplest and fastest”
– “follow the customer”
– “respond rapidly to how customers are wanting to shop”
– “trusted brand, principles and values”
– “working in partnerships where trust is at the heart of what customers want”
– “fair value is never going to go out of fashion”

When selling your home it is important to ask a few questions before you sign on the dotted line.

When selling your home it is important to ask a few questions before you sign on the dotted line.

This is particularly important during the stamp duty holiday with the deadline of March 31st in place for all property completions, you don’t want to find yourself in a situation that may hold things up because you have not chosen the right agent
So what should you be asking before you choose? :-
This is particularly important during the stamp duty holiday with the deadline of March 31st in place for all property completions, you don’t want to find yourself in a situation that may hold things up because you have not chosen the right agent
So what should you be asking before you choose? :-

Buying & Selling your home with David Phillip

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