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Why are customer reviews so important (especially during Covid-19 lockdown)?

Why are customer reviews so important (especially during Covid-19 lockdown)?

The internet has brought all things to our fingertips from buying groceries, booking tickets and holidays.
During this time of lockdown, people will be shopping online for many of their products as well as researching future products to buy once the lockdown restriction eases. Houses, cars and holidays are likely to be on this list.
The internet though has also evolved as a place to read customer reviews, this can help people to determine the services and products they want to buy from people who have already experienced using that company, especially useful during lockdown when people are not as easily able to ‘physically see’ and buy products from shops.
With more than 90% of all customers using online reviews as part of their research at a local and national level, this shows that merely informing a potential customer of the availability of a product or service is no longer enough – consumers want to hear about first hand Customer experiences.

Will An unexpected mini property boom

Will An unexpected mini property boom

We monitor closely the Rightmove Houseprice index and so are interested to see that the average price of property coming to the Market in July is £320,265 up by an average of 2.4%.
The price of property coming to market is an accurate early indicator of demand, evidenced by unique buyer enquiries currently being up 75% so far this month compared to the same period a year ago according to Rightmove.

New Property – Parklands Crescent, Bramhope

New Property – Parklands Crescent, Bramhope

A great opportunity to acquire an immaculately presented semi-detached family home situated in a highly popular residential area, literally within easy walking distance to excellent local amenities. Offering an interesting internal layout which has been recently configurated and refurbished to a very high standard

‘One month on’ after re-opening from Covid-19  lockdown – David Phillip Estate Agency

‘One month on’ after re-opening from Covid-19 lockdown – David Phillip Estate Agency

Covid-19 has changed the way people work and live, we hope that people are weathering the storm, staying safe and adapting to the new ‘normal’
When David and I opened our Estate Agency business in Bramhope at the end of 2018, who would have thought a little over twelve months on when Covid-19 resulted in a lockdown, a ‘short term’ business pause, followed thankfully by just over a month of our office being open again, we are now working in the new ‘normal’ way too.
I am using this morning (Trudy is back in the office for the first time which is great for us) to reflect on how things have changed in the Estate Agency world and how our business was thankfully future-proofed from the start to allow for a new normal way of working.
People sell houses, enabled by the best technology and modern sales techniques was our mantra right from the start – this is serving us well in the following ways:-

Virtual Valuations

Virtual Valuations

During this time of lockdown during Covid-19, we know from our viewing stats from Rightmove that people are still looking at properties online – you may also be thinking of selling your home at some point too, but due to the Government restrictions are unable to move things forward. Even so, you may want to set the ball rolling by finding out how much your property is currently worth.

Buying & Selling your home with David Phillip

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