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Estate Agents with outdated websites struggle to win instructions

Wednesday 01 Jun 2022

A recent survey carried out on behalf of Prop Tech lead generation company, has revealed that four in five vendors would not contact an Estate Agent if their website looked dated and did not include – high quality imagery.

First impression always counts and this was the case of the survey results based on 2,000 home sellers in the UK across all locations and demographics.

88% or 9 in 10 sellers also want to see properties that have recently sold in the area and 89% would like to be able to undertake an instant valuation.

Only 59% of respondents are interested in ‘live-chat’ options, which we totally understand, at David Phillip Estate Agents we do not have this on our website as we think that our clients would rather speak to a person rather than a ‘chat-bot’.

Video content of the agency was ranked at 62% and 70% of people would like details on ‘meet the team’ which we think is key particularly to see what experience the team have – with David Phillip FRICS it is over 30 years.

What the information shows is that customers wanted a superb, polished web experience – and somewhere where information can be found immediately.

At David Phillip Estate Agents, not only do we have 3D virtual tours on most of our properties, we also have area videos, Q&A sections to help answer home-moving questions, instant valuations and also relevant blogs to keep people engaged.

We also have a transparent pricing model to provide our clients with fairer fixed fees – this gives our clients choice and removes any uncertainty which we find people are keen for in times when general price rises are certainly hitting people’ s monthly expenditure – all our prices are available on the web site – we don’t do commission

So if you are considering selling your home, and your first step is engaging with an Estate Agent, take a look at our website, here you will see examples of the beautiful homes we are marketing and selling as well as giving you information you may need when selling your home too.

Call us on 01134 676 400 for a free market appraisal with David Phillip FRICS – you will never speak to a call centre.

86, Leeds Road, Bramhope, Leeds, LS16 9AN

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